Legal Notice

Name of company

Greystoke Financials

Contact details

info@greystokefinancials.com

Regulatory authority

We are not a financial advisory services provider, therefore, we recommend that you attain financial advice from a certified financial advisor.

Disclaimer

Greystoke Financials and its members, officers, directors, owners,  employees, agents, representatives, suppliers and service providers collectively Greystoke Financials provides this website (the “Site”) for informational purposes only.  Use of and access to the Site and the information, materials, services, and other content available on or through the Site (“Content”) are subject to these terms of use and all applicable laws. We are not a financial advisor, our service is one of introduction to brokers, it is recommended that you seek professional advice from certified financial advisors.

Terms of Business

None of the services provided to you by Greystoke Financials can be considered investment services in accordance with applicable laws. The Provider does not give or provide to you any guidance, instructions, or information about how or in which manner you should perform transactions when using the Services or otherwise, or any other similar information about the investment tools traded, nor does the Greystoke Financials accept any such guidance, instructions, or information from you. None of the services constitute investment advice or recommendations. No employees, staff, or representatives of the Provider are authorized to provide investment advice or recommendations. Should any information or statement of any employee, staff, or representatives of the Provider be interpreted as investment advice or recommendations, the Provider explicitly disclaims that the same is investment advice or recommendations and shall not be responsible for them. The Company does not provide any trader education. Although The Company may provide data, information, and content relating to approaches and opportunities to make demo trades, such data, information and content is provided solely for general informational and educational purposes. The Company further does not make any representations that any data, information, and content on the Company website is accurate or complete. You alone will bear the sole responsibility of evaluating the merits and risks associated with using any such data, information, and content. As such, you agree not to hold the Company liable for any possible claims of damages that may arise from any decision that you make based upon the use of data, information, and content on the Company website. The Services are only intended for persons over the age of 18, are of sound mind and residing in the country for which the Services are available. By registering on the Website, you confirm that you are over 18 years of age. 

These terms of business set out the terms upon which Greystoke Financials agrees to provide its services.

Application Process

Mortgage applications and associated documentation must be presented to a satisfactory standard, with all relevant questions legibly and correctly answered.

All information supplied on application forms and otherwise, including information relevant to identifying whether or not a mortgage is regulated, must be true to the Intermediary’s knowledge or belief.

Any Lender reserves the right to take additional references and has the final decision on whether to accept an application. This falls outside of Greystoke Financials jurisdiction or influence.

Neither the Lender the Intermediary confirms that they will take responsibility for ensuring their applicant signs and understands all relevant declarations with the mortgage application form.

General Obligations

If authorised, the Intermediary must act in accordance with its obligations under MCOB and other FCA rules. If not authorised by the FCA, the Intermediary will be restricted to Non-Regulated lending.

The Intermediary will notify Greystoke Financials  if it becomes aware of any circumstances whereby the FCA may initiate disciplinary proceedings against it.

The Intermediary will immediately notify Greystoke Financials  if its FCA status ceases or changesin any way.

The Intermediary agrees that it shall not act in anyway that could reasonably be expected to have an adverse effect on the general reputation of Greystoke Financials  or its panel of lenders.

The Intermediary shall not use the name or the logo of Greystoke Financials  or the Lender in any Financial Promotions (as defined in the Applicable Laws)or other documentation that it may produce, unless prior agreement is obtained in writing.

The Intermediary shall provide such information as Greystoke Financials  requires to comply with its obligations under the Applicable Laws and will immediately notify Greystoke Financials  of any actual or proposed change or variation to its Authorisation and Licences.

The Intermediary shall treat as confidential the terms of this Agreement.

Greystoke Financials  and the Intermediary may terminate this Agreement with immediate effect at any time serving 30 days’ written notice of termination upon the other.

Greystoke Financials  reserves the right to implement its suspension procedure whilst it considers whether it wishes to terminate this Agreement.

This Agreement shall be governed by and construed in accordance with English Law and the parties hereby irrevocably submit to the exclusive jurisdiction of the English courts except where the Intermediary is a firm incorporated in Scotland or Northern Irelandin which case the Agreement may be governed and construed in accordance with the law prevailing in either of these jurisdictions as appropriate and the parties may instead submit to the jurisdiction of the Scottish or Northern Irish courts.

By submitting mortgage applications to Greystoke Financials , you are confirming that you hold the required FCA permissions (if necessary), PI and DPA registrations, which are up to date and comply with all necessary regulations and requirements.

Treating Customers Fairly

Both parties agree to uphold and apply the spirit & explicit terms/conditions of the principles established by the FCA known as TCF.

Fees and Commission Payments

In consideration of the services to be performed by the Intermediary, it shall be entitled to receive such fees and commission as shall be agreed from time to time, as advised by Greystoke Financials .

Greystoke Financials  reserves the right to change fees and commissions without prior notification.

Greystoke Financials  fees and commissions published outside of Greystoke Financials  (i.e. mortgage sourcing systems) cannot be guaranteed and it is the introducer’s responsibility to confirm their accuracy. Greystoke Financials  cannot accept responsibility for any errors nor be held accountable for them.

Greystoke Financials  reserves the right to withhold any procuration or other fees if it is aware of any breach of the above obligations.

Appointed Representatives will have a binding agreement in place with its Principal, which permits them to provide applications received from their Appointed Representative to us.

Data Protection

The intermediary will comply with the Data Protection Act 1998, GDPR and any subsequent relevant regulations ongoing.

Money Laundering

The Intermediary will comply with all Money Laundering regulations and directives applicable to mortgage lending.

Non-Representative of Advice

The intermediary warrants that neither it, nor any of its management or employees, has led the client to believe that Greystoke Financials  is in a position to advise the client in any way, and in particular in respect of entering in to,or not entering into, or varying terms of, any mortgage contract subject to regulation by the FCA. The Intermediary agrees and undertakes that neither it, nor any of its management or employees, will in future may any such representation.

Complaints Policy

Greystoke Financials  is committed to providing a high standard of service; however, if you are not satisfied with any aspect of our service, internal complaint handling procedures are in place to deal with any concerns effectively and in the correct manner. All complaints should be addressed, to info@greystokefinancials.com

The Intermediary has read and understood these Terms of Business and agrees to comply with them in relation to Clients introduced to Greystoke Financials . Submission of business to Greystoke Financials  following receipt of this document, is implicit acceptance of our Terms.